AlmaViva’s win highlights Italy’s digital push

One of Europe’s biggest IT services programmes of the last couple of years has been announced by the Italian Government.

The Agency for a Digital Italy (AgID) has awarded €850m in business to a consortium of local champion Almaviva, Spain’s Indra and PricewaterhouseCoopers.

The group will deliver two projects to provide data operability services, application sharing systems, and portals and online services to help public agencies provide enhanced open data-based citizen services.

The deal is a big boost for AlmaViva, which has been engaged in a bitter battle with workers’ unions over restructuring plans, and also for PwC following its role in last week’s Oscars envelope ball-drop.

But it is also indicative of the wider activity in the Italian public sector to modernize and digitize citizen services. A lot of the activity is being led by Diego Piacentini, the Commissioner for Digital Italy, who was appointed - in a rare example of government poaching the cream of commercial sector talent – from Amazon.

Other key initiatives in play include the public sector national identity programme (‘SPID”), the digital national register (“ANPR”) and the Italia Login initiative, which are all driving towards a more central approach to citizen services and data management across the country’s hugely fragmented landscape of 10,000 public agencies.

PAC’s latest view on the Italian SITS market is available here.