Balancing User Experience, Privacy, and Security for the Connected Consumer
Tuesday, November 28, 2017 - Wednesday, November 29, 2017
To reduce cyber-crime, fraud or other illegal activities, companies have to impose strong regulations to put in place mechanisms for “Knowing Your Customer.” These mechanisms would utilize analytics to develop baseline patterns for all their customers and to be able to spot behavior anomalies and investigate and block suspicious activities. Having an IAM infrastructure designed for managing consumer identities can significantly help the KYC effort.
The Consumer Identity World is the place where you can dive deeper into the world of CIAM. Learn more about privacy by design, Consent Life Cycle Management and the needs of your customers. Get to know how to secure their personal information in a strategic and user-friendly way. Nevertheless, the EU General Data Protection Regulation is coming soon. Be prepared to deal with the personally identifiable information of EU citizens when compliance is required on May 25, 2018.
CXP expert Laurent Charreyron, Head of practise, Cyber Security, moderats the session "Customer Experience Excellence: The Next Level" on November 28, 11:00 - 12:00 am.