DevOps in the UK – Going Mainstream?

DevOps is moving further and further into mainstream use among UK businesses in 2015.

PAC has recently published a report looking at the state of DevOps in the UK, where we try to assess the potential impact of the model among both IT suppliers and end user organizations.

The report looks at how an expanding roster of companies – including the likes of Marks & Spencer, Lloyds Banking Group and Hiscox – are putting DevOps right at the heart of their digital transformations. In fact, the report finds that more than 50% of the FTSE 100 companies are now leveraging DevOps in a meaningful way.

DevOps has been growing as a theme on the back of the need for more agility from the IT department, and as a recognition of the disconnect between silo-ed IT operations and application development in complex IT organizations.

Teams have been working in an isolated way, often pulled in different directions, with conflicting goals, leading to painful release cycles that have been ultimately translated in slow and troublesome product/service launches.

In the UK, numerous companies, of various sizes and from various industry sectors, have engaged in some form of DevOps drawn to it by the prospect of better time-to-release, improved cost of application delivery, and increased quality and security assurance. However, recognition outside the IT department remains low, although some DevOps specialists such CloudBees have sought to preach DevOps to the business.

However, DevOps is not an easy topic to onboard for many of the large IT services providers in the UK as this is somewhat conflicting with their outsourcing business. Given the massive penetration of outsourcing and offshore in the UK, there are questions about the viability of DevOps as an operating model for end users, and as a revenue source for IT suppliers.

There are cases in the UK market where, on the back of DevOps, end user organizations have reverted to some level of in-sourcing, or at least to a more rigorous control of SLAs from their suppliers, based on increased internal accountability.

For systems integrators, DevOps provides some interesting opportunities to reposition around deeper automation and orchestration, IT consulting/advisory and provisioning.

The report takes an in-depth look at adoption trends, existing customer implementation cases, and maps out what is a fragmented and complex supplier ecosystem. It can be downloaded here.