HCL is continuing on its growth path in the DACH region

With revenues of $6.7billion and 116,000 employees in 32 countries, HCL is among the top 25 global IT services companies and one of the leading India-centric players. HCL has been a global success story in the IT services market by managing to achieve a profitable revenue growth of 42% for the 2010-2016 period. Its stock price has grown 337% since 2012.

In the DACH region, HCL has consistently built up its capabilities and customer base over the past few years. Its impressive and long-standing client base of blue chip companies in the region (including the likes of Deutsche Bank, thyssenkrupp, Novartis or Siemens), the high renewal rates (98%+) and high customer satisfaction are testimonies of its success.

HCL generates more than $500m from DACH-headquartered customers and over the past 5 years, HCL has seen continuous double-digit growth in both revenues and headcount, making the DACH region one of the fastest-growing markets for HCL in Europe.

In the DACH region, HCL is best known today for its infrastructure services, which make up approx. 40% of the business there. However, it is also increasingly being recognized for its work on cutting-edge R&D services and digital consulting and transformation capabilities. An additional, somewhat new and unique offering taken to the DACH market by HCL are next-generation network services for multinational corporations.

Services are delivered with locally based employees as well as nearshore and offshore associates. HCL offices are located in Frankfurt, Munich, Zurich and Vienna, but services are also often provided at the client site, thus offering a great level of flexibility and customer proximity.

Read in PAC's latest Research Note "HCL: A growing IT service player in the DACH region" how HCL drives its strategy in the DACH region, what its key offerings are for DACH clients, as well as PAC's evaluation of the success factors and future outlook for this IT service player.

Subscribers to PAC's SITSI research program can also download our detailed global vendor profile of HCL here.