Expert View: Is Microsoft uberizing the cyber security market?
Apr 10, 2019 | Expert View
0
Apr 10, 2019
Expert View
0
At the end of February 2019, Microsoft shook up the cyber security market by unveiling a new cloud security service, SIEM (Security Information and Event Management) as a Service, based on Azure. What is the company’s motivation behind this move, and will it lead to an uberization of cyber security?
Analyst : 
Mathieu Poujol, Wolfgang Schwab
Downloads : 
7
2 pages
Expert View: Talent management: why employee engagement is becoming a critical factor of your business and innovation strategy
Apr 05, 2019 | Expert View
0
Apr 05, 2019
Expert View
0
In the current business environment, driven by rapid change and digital transformation, a new culture of work based on innovation and agility is needed. A vital part of this is effective talent management. In this Expert View, we will analyze what a successful talent management strategy looks like in today's world. Most importantly, we argue that employee motivation is a key factor, which needs to be looked at from a new angle and which in many cases requires a significant change in compan...
Analyst : 
Katharina Grimme, Klaus Holzhauser
Downloads : 
9
2 pages
Expert View: What does really matter in the highly dynamic market of IoT platforms?
Apr 02, 2019 | Expert View
5
Average: 5 (1 vote)
Apr 02, 2019
Expert View
5
Average: 5 (1 vote)
The IoT platform market is extremely dynamic today and is constantly being reshaped by technologies and concepts such as edge computing, 5G, app marketplaces, augmented reality, industrial applications based on microservices, data monetization or open source. The main question users ask themselves is how relevant all of this is for them. All the newly emerging technologies and concepts may play a significant role in the further evolution of IoT and IoT platforms and may change the face of ...
Analyst : 
Arnold Vogt, Stefanie Naujoks
Downloads : 
13
2 pages
Cisco Systems - Vendor Profile - Worldwide
Apr 01, 2019 | Vendor Profile
0
Apr 01, 2019
Vendor Profile
0
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Cisco Systems. Aside from a breakdown of Worldwide revenues and a performance review, the profile analyzes Cisco Systems’ recent activities, key accounts and major deals as well as partnerships, acquisitions and disposals. teknowlogy provides a SWOT analysis as well as comments on Cisco Systems’ positioning in teknowlogy’s latest Worldwide ICT provider rankings. For ICT pr...
Analyst : 
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40
30 pages
Expert View: AI in the employee life cycle
Mar 28, 2019 | Expert View
0
Mar 28, 2019
Expert View
0
Human Capital Management (HCM) focuses on workforce analytics, talent management, workforce process management, deployment and end user service delivery. Basically, this is not a new topic but it is moving into new directions due to the digitalization of various business processes in virtually all vertical industries as well as due to the use of artificial intelligence.
Analyst : 
Kristy Marie Espat, Frank Niemann, Sabrina Donatelli
Downloads : 
16
2 pages
IT Services - Vendor Positioning - France
Mar 28, 2019 | Vendor Positioning
0
Mar 28, 2019
Vendor Positioning
0
This Vendor Positioning provides a comparative positioning of the 20 leading IT services vendors in France.
Analyst : 
Downloads : 
44
50 pages
Google - Vendor Profile - Worldwide
Mar 26, 2019 | Vendor Profile
0
Mar 26, 2019
Vendor Profile
0
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Google. Aside from a breakdown of Worldwide revenues and a performance review, the profile analyzes Google’s recent activities, key accounts and major deals as well as partnerships, acquisitions and disposals. teknowlogy provides a SWOT analysis as well as comments on Google’s positioning in teknowlogy’s latest Worldwide ICT provider rankings. For ICT providers the competi...
Analyst : 
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24
33 pages
Expert View: Digital ecosystems: the next level of digital transformation
Mar 22, 2019 | Expert View
0
Mar 22, 2019
Expert View
0
Digital transformation must not stop at the company gate. Companies must quickly think one step further and push the development of "digital ecosystems" beyond corporate boundaries; because it is particularly European companies that are lagging behind in a global comparison.
Analyst : 
Klaus Holzhauser, Stefanie Naujoks
Downloads : 
21
2 pages
Expert View: What makes Switzerland so interesting for hyperscalers AWS, Google, and Microsoft?
Mar 21, 2019 | Expert View
0
Mar 21, 2019
Expert View
0
There has been a lot of news in the past few weeks surrounding the large public cloud providers and their ambitions concerning Switzerland. This month, Google has added the country as a new data region; Microsoft is building two data centers (set to open in 2019); and AWS, too, is expanding its footprint in the country, even though there are no official plans yet to establish local data center capacities. This is reason enough to look at the reasons why the three hyperscalers see Switzerla...
Analyst : 
Sabrina Donatelli, Karsten Leclerque
Downloads : 
11
2 pages
Expert View: What can data backup in the private cloud do?
Mar 18, 2019 | Expert View
0
Mar 18, 2019
Expert View
0
A company-wide data backup system goes beyond a simple backup and restore process and includes, for example, business continuity services in case of an emergency. Since for company data a cost-efficient storage and fast recovery service is required, sourcing the necessary infrastructure from the cloud is a reasonable approach. In this Expert View, we want to find answers to the following questions: What can enterprise-wide data backups in the cloud do? What are its limits? And who are suit...
Analyst : 
Joachim Hackmann, Karsten Leclerque
Downloads : 
7
2 pages
Expert View: Predictive maintenance: transforming maintenance processes with IoT and analytics
Mar 15, 2019 | Expert View
0
Mar 15, 2019
Expert View
0
Numerous of our expert discussions and surveys have shown that existing maintenance processes, especially in heavy-asset industries, are often considered to not be very efficient. This leaves a lot of room for improvement and is a driver for investment in predictive maintenance concepts.
Analyst : 
Stefanie Naujoks, Arnold Vogt
Downloads : 
35
2 pages
Expert View: Why is IT/OT integration important, and what are the challenges?
Mar 14, 2019 | Expert View
0
Mar 14, 2019
Expert View
0
Operational Technology (OT) and Information Technology (IT) used to be separate for decades, as there was simply no reason to integrate those two areas. Stable OT systems were basically left untouched during the lifetime of a production plant, while IT has always had the reputation of needing frequent changes and being vulnerable to cyber security issues. Nowadays, the concepts of digitalization, Industry 4.0 and IIoT make the convergence of IT/OT mandatory, in order to optimize business m...
Analyst : 
Wolfgang Schwab, Stefanie Naujoks
Downloads : 
19
2 pages
Expert View: 3-D printing: use cases in manufacturing and implications for CxOs in the lines of business and in IT
Mar 11, 2019 | Expert View
0
Mar 11, 2019
Expert View
0
3D printing technologies will revolutionize traditional production processes. What are the major use cases for the manufacturing industry, and what are the implications for the lines of businesses and for IT departments?
Analyst : 
Stefanie Naujoks, Arnold Vogt
Downloads : 
12
2 pages
SAP Services - Detailed Datamart - Market Figures - France
Mar 05, 2019 | Market Figures & Forecast
0
Mar 05, 2019
Market Figures & Forecast
0
This document provides market volumes, growth rates and forecasts for the SAP services market for the 2016-2022 period. The figures are broken down by the following segments: SAP-related Services: C&SI, AM, Hosting;  SAP-related C&SI Services: related to new platforms, new applications, legacy platforms, legacy applications;  SAP-related C&SI Services: related to SaaS, PaaS, non-Cloud;  SAP-related C&SI Services by Industry...
Analyst : 
Downloads : 
12
Software and IT Services - Deal Tracker - France March 2019
Mar 05, 2019 | Tracker Database
0
Mar 05, 2019
Tracker Database
0
PAC's Deal Tracker for France covers Software and IT services deals. It is delivered in a user-friendly format (MS Excel) to facilitate use and integration of the data. The Deal Tracker spreadsheet provides comprehensive details of all major Software, project services, and IT outsourcing deals announced and is updated on a regular basis. Please click here to download a template showing you the structure of this Excel document.
Analyst : 
Downloads : 
9
Expert View: What should edge computing users look out for?
Feb 25, 2019 | Expert View
0
Feb 25, 2019
Expert View
0
Edge computing is one of the most recent hype topics in IT. In general, edge computing solutions are interesting for user organizations for which central data center infrastructures or cloud computing solutions are not sufficient. The main reasons to consider edge computing are latency issues, network availability, security, confidentiality and connection costs. Before a decision for edge computing is made, it is important to calculate a business case and evaluate the technical need. It is...
Analyst : 
Wolfgang Schwab, Stefanie Naujoks
Downloads : 
19
2 pages
Expert View: Is hybrid cloud suitable for medium-sized companies as well?
Feb 25, 2019 | Expert View
0
Feb 25, 2019
Expert View
0
The use of hybrid cloud is associated with a higher complexity in different areas. This applies to security and compliance in particular, followed by increased network requirements (LAN/WAN) and the need to integrate the existing infrastructure. All these aspects can, however, be solved with the right strategy, architecture and implementation partners. Most medium-sized companies are aware of the importance of external support offerings for the introduction of hybrid cloud adoption, which ...
Analyst : 
Wolfgang Schwab, Stefanie Naujoks
Downloads : 
13
2 pages
Expert View: Offering and using smart products – what should be considered in the context of security?
Feb 22, 2019 | Expert View
0
Feb 22, 2019
Expert View
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Smart products are the key element of many digitalization strategies. They often enable new services and business models and by that strengthen customer loyalty. The users of smart products are offered the benefit of e.g. predictive maintenance functionality or are provided new features during the life time of a product. One important aspect to be considered before offering (and buying) smart products is, however, a thorough analysis of their inherent data protection and security functions...
Analyst : 
Wolfgang Schwab, Stefanie Naujoks
Downloads : 
15
2 pages
Internet of Things - Vendor Rankings - France
Feb 21, 2019 | Vendor Rankings
0
Feb 21, 2019
Vendor Rankings
0
This Excel document provides rankings of the leading Internet of Things (IoT) providers: Leading providers of IoT software and IT services; Leading providers of IoT IT services. Please click here to download a template showing you the structure of this Excel document.
Analyst : 
Downloads : 
20
Expert View: Cloud ERP – the core of SAP's strategy for the SMB market
Feb 05, 2019 | Expert View
0
Feb 05, 2019
Expert View
0
SAP continues to expand its portfolio at high speed. While at first sight, most new product announcements seem to address large enterprises, medium-sized and small enterprises, too, are part of SAP’s addressable market. This Expert View provides our view on SAP’s ERP product strategy, which comprises SAP S/4HANA, SAP Business One and SAP Business ByDesign.
Analyst : 
Frank Niemann, Patrick Rahali
Downloads : 
34
2 pages
Econocom - Vendor Profile - France
Jan 29, 2019 | Vendor Profile
0
Jan 29, 2019
Vendor Profile
0
This short vendor profile provides a quick overview of the local portfolio and performance of Econocom in France. We analyze the background, top customers, positioning and strategy of the company in the local market and examine the provider’s products and services portfolio, its strategic focus on relevant topics, as well as its vertical expertise. A breakdown of local revenue by market segments and vertical segments as well as a growth forecast give insight into the provid...
Analyst : 
Downloads : 
33
13 pages
Econocom - Figures - France
Jan 29, 2019 | Vendor Figures
0
Jan 29, 2019
Vendor Figures
0
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level; it includes the following information: Financial record, including total revenue, number of employees and profitability, as well as revenue breakdown by main regions/countries, in EUR and/or in USD; Tables of revenue breakdown by products & services in EUR and/or in USD; Tables of revenue breakdown by vertical sectors in EUR and/or in USD. T...
Analyst : 
Downloads : 
6
Capgemini - Vendor Profile - Worldwide
Jan 17, 2019 | Vendor Profile
0
Jan 17, 2019
Vendor Profile
0
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Capgemini. Aside from a breakdown of Worldwide revenues and a performance review, the profile analyzes Capgemini’s recent activities, key accounts and major deals as well as partnerships, acquisitions and disposals. PAC provides a SWOT analysis as well as comments on Capgemini’s positioning in PAC’s latest Worldwide ICT provider rankings. For ICT providers the competitive ...
Analyst : 
Downloads : 
144
40 pages
Econocom - Vendor Profile - Worldwide
Jan 16, 2019 | Vendor Profile
0
Jan 16, 2019
Vendor Profile
0
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Econocom Group. Aside from a breakdown of Worldwide revenues and a performance review, the profile analyzes Econocom Services’ recent activities, key accounts and major deals as well as partnerships, acquisitions and disposals. PAC provides a SWOT analysis as well as comments on Econocom Services’ positioning in PAC’s latest Worldwide ICT provider rankings. For ICT provide...
Analyst : 
Downloads : 
45
29 pages
CGI - Vendor Profile - France
Jan 14, 2019 | Vendor Profile
0
Jan 14, 2019
Vendor Profile
0
This short vendor profile provides a quick overview of the local portfolio and performance of CGI in France. We analyze the background, top customers, positioning and strategy of the company in the local market and examine the provider’s products and services portfolio, its strategic focus on relevant topics, as well as its vertical expertise. A breakdown of local revenue by market segments and vertical segments as well as a growth forecast give insight into the provider’s perfo...
Analyst : 
Downloads : 
69
16 pages
CGI - Figures - France
Jan 14, 2019 | Vendor Figures
0
Jan 14, 2019
Vendor Figures
0
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level; it includes the following information: Financial record, including total revenue, number of employees and profitability, as well as revenue breakdown by main regions/countries, in EUR and/or in USD; Tables of revenue breakdown by products & services in EUR and/or in USD; Tables of revenue breakdown by vertical sectors in EUR and/or in USD. T...
Analyst : 
Downloads : 
7
BT Global Services - Vendor Profile - Worldwide
Jan 10, 2019 | Vendor Profile
0
Jan 10, 2019
Vendor Profile
0
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of BT Global Services. Aside from a breakdown of Worldwide revenues and a performance review, the profile analyzes BT Global Services’ recent activities, key accounts and major deals as well as partnerships, acquisitions and disposals. PAC provides a SWOT analysis as well as comments on BT Global Services’ positioning in PAC’s latest Worldwide ICT provider rankings. For ICT p...
Analyst : 
Downloads : 
35
29 pages
Public Sector - InSight Analysis - France
Jan 09, 2019 | InSight Analysis
0
Jan 09, 2019
InSight Analysis
0
This report provides an overview of the software and IT services (SITS) market in the French public sector. It provides key data on IT expenditure and the SITS market. It analyzes the market characteristics, situation and trends, reviews major projects and accounts, and identifies the leading software and IT services providers. All information is presented in dashboard style. Focusing on the key metrics of the public sector IT market in France, this report helps IT vendors and invest...
Analyst : 
Downloads : 
56
25 pages
Microsoft - Vendor Profile - Worldwide
Jan 09, 2019 | Vendor Profile
0
Jan 09, 2019
Vendor Profile
0
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Microsoft. Aside from a breakdown of Worldwide revenues and a performance review, the profile analyzes Microsoft’s recent activities, key accounts and major deals as well as partnerships, acquisitions and disposals. PAC provides a SWOT analysis as well as comments on Microsoft’s positioning in PAC’s latest Worldwide ICT provider rankings. For ICT providers the competitive ...
Analyst : 
Downloads : 
100
42 pages
IBM - Vendor Profile - France
Dec 21, 2018 | Vendor Profile
0
Dec 21, 2018
Vendor Profile
0
This short vendor profile provides a quick overview of the local portfolio and performance of IBM in France. We analyze the background, top customers, positioning and strategy of the company in the local market and examine the provider’s products and services portfolio, its strategic focus on relevant topics, as well as its vertical expertise. A breakdown of local revenue by market segments and vertical segments as well as a growth forecast give insight into the provider’s perfo...
Analyst : 
Downloads : 
28
14 pages
IBM - Figures - France
Dec 21, 2018 | Vendor Figures
0
Dec 21, 2018
Vendor Figures
0
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level; it includes the following information: Financial record, including total revenue, number of employees and profitability, as well as revenue breakdown by main regions/countries, in EUR and/or in USD; Tables of revenue breakdown by products & services in EUR and/or in USD; Tables of revenue breakdown by vertical sectors in EUR and/or in USD. T...
Analyst : 
Downloads : 
2
Salesforce - Vendor Profile - Worldwide
Dec 19, 2018 | Vendor Profile
0
Dec 19, 2018
Vendor Profile
0
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Salesforce.com. Aside from a breakdown of Worldwide revenues and a performance review, the profile analyzes Salesforce.com’s recent activities, key accounts and major deals as well as partnerships, acquisitions and disposals. PAC provides a SWOT analysis as well as comments on Salesforce.com’s positioning in PAC’s latest Worldwide ICT provider rankings. For ICT providers t...
Analyst : 
Downloads : 
64
33 pages
Taux Journaliers Moyens (Rates & Prices) - Services applicatifs - InSight Analysis - France - 2018
Dec 17, 2018 | Rates & Pricing Report
0
Dec 17, 2018
Rates & Pricing Report
0
Ce rapport a pour objectif de donner une vision complète et compréhensible des taux journaliers moyens (TJM) pratiqués sur le marché des services IT en France en 2017 et 2018. Notre analyse inclut plusieurs dimensions : Le type de profil Le niveau d’expérience (junior/sénior) Les plateformes Les solutions Les secteurs Les profils ont été choisis en fonction de leur pertinence, afin de couvrir la totalité du spectre des services informatiques fourni...
Analyst : 
Downloads : 
31
35 pages
Expert View: Workday revamps its planning solutions strategy with Adaptive Insights
Dec 11, 2018 | Expert View
0
Dec 11, 2018
Expert View
0
Workday, a provider of cloud-based applications, is revising its solutions strategy for planning applications. The technology acquired from Adaptive Insights will be its new planning solution, which is going to replace the existing one, Workday Planning. With this move, the vendor is enhancing its position to better compete with Oracle, SAP and others. The marriage of Workday and Adaptive Insights thus reflects the current market development in the area of planning, which we would like to ...
Analyst : 
Frank Niemann, Olivier Rafal
Downloads : 
24
2 pages
Taux Journaliers Moyens (Rates & Prices) - Services d'Infrastructure - InSight Analysis - France - 2018
Dec 10, 2018 | Rates & Pricing Report
0
Dec 10, 2018
Rates & Pricing Report
0
Objectifs du rapport : Ce rapport a pour objectif de donner une vision complète et compréhensible des taux journaliers moyens (TJM) pratiqués sur le marché des services IT en France. Notre analyse inclut plusieurs dimensions : Le type de profil Le niveau d’expérience (junior/senior) Les plateformes Les solutions Les secteurs Le choix des profils a été retenu en fonction de leur pertinence, afin de couvrir la totalité du spectre des serv...
Analyst : 
Vincent Malka, Franck Nassah
Downloads : 
33
28 pages
Business Intelligence (BI) - Vendor Rankings - France
Dec 07, 2018 | Vendor Rankings
0
Dec 07, 2018
Vendor Rankings
0
This Excel document provides the top 10 BI software and the top 20 BI IT services vendor rankings. Please click here to download a template showing you the structure of this Excel document.
Analyst : 
Downloads : 
23
Big Data - Vendor Rankings - France
Dec 07, 2018 | Vendor Rankings
0
Dec 07, 2018
Vendor Rankings
0
This Excel document provides the top 10 Big Data software and the top 15 Big Data IT services vendor rankings. Please click here to download a template showing you the structure of this Excel document.
Analyst : 
Downloads : 
25
Microsoft - Figures - France
Dec 06, 2018 | Vendor Figures
0
Dec 06, 2018
Vendor Figures
0
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level; it includes the following information: Financial record, including total revenue, number of employees and profitability, as well as revenue breakdown by main regions/countries, in EUR and/or in USD; Tables of revenue breakdown by products & services in EUR and/or in USD; Tables of revenue breakdown by vertical sectors in EUR and/or in USD. T...
Analyst : 
Downloads : 
16
Microsoft - Vendor Profile - France
Dec 06, 2018 | Vendor Profile
0
Dec 06, 2018
Vendor Profile
0
This short vendor profile provides a quick overview of the local portfolio and performance of Microsoft in France. We analyze the background, top customers, positioning and strategy of the company in the local market and examine the provider’s products and services portfolio, its strategic focus on relevant topics, as well as its vertical expertise. A breakdown of local revenue by market segments and vertical segments as well as a growth forecast give insight into the provid...
Analyst : 
Downloads : 
22
13 pages
Oracle - Vendor Profile - France
Dec 06, 2018 | Vendor Profile
0
Dec 06, 2018
Vendor Profile
0
This short vendor profile provides a quick overview of the local portfolio and performance of Oracle in France. We analyze the background, top customers, positioning and strategy of the company in the local market and examine the provider’s products and services portfolio, its strategic focus on relevant topics, as well as its vertical expertise. A breakdown of local revenue by market segments and vertical segments as well as a growth forecast give insight into the provider...
Analyst : 
Downloads : 
18
14 pages
Oracle - Figures - France
Dec 06, 2018 | Vendor Figures
0
Dec 06, 2018
Vendor Figures
0
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level; it includes the following information: Financial record, including total revenue, number of employees and profitability, as well as revenue breakdown by main regions/countries, in EUR and/or in USD; Tables of revenue breakdown by products & services in EUR and/or in USD; Tables of revenue breakdown by vertical sectors in EUR and/or in USD. T...
Analyst : 
Downloads : 
15
Orange Business Services - Vendor Profile - France
Dec 05, 2018 | Vendor Profile
0
Dec 05, 2018
Vendor Profile
0
This short vendor profile provides a quick overview of the local portfolio and performance of Orange Business Services in France. We analyze the background, top customers, positioning and strategy of the company in the local market and examine the provider's products and services portfolio, its positioning and strategic focus on relevant topics, as well as its vertical expertise. A breakdown of local revenue by market segments and vertical segments as well as a growth forecast gi...
Analyst : 
Downloads : 
20
15 pages
Orange Business Services - Figures - France
Dec 05, 2018 | Vendor Figures
0
Dec 05, 2018
Vendor Figures
0
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level; it includes the following information: Financial record, including total revenue, number of employees and profitability, as well as revenue breakdown by main regions/countries, in EUR and/or in USD; Tables of revenue breakdown by products & services in EUR and/or in USD; Tables of revenue breakdown by vertical sectors in EUR and/or in USD. T...
Analyst : 
Downloads : 
2
Expert View: With Cornerstone against the growing skill gap
Dec 03, 2018 | Expert View
0
Dec 03, 2018
Expert View
0
The provider of cloud-based solutions for human capital management has started out as a specialist in the field of learning, an area that is still key for its business. Now Cornerstone wants to grow with a more comprehensive HCM approach, one that comprises suites for employee performance, recruiting, learning and human resources management. In this Expert View, we will provide our comments on this strategy.
Analyst : 
Sabrina Donatelli, Frank Niemann, Claire-Marie de Vulliod
Downloads : 
24
2 pages
Expert View: NetSuite pushes Cloud ERP to vertical industries
Nov 30, 2018 | Expert View
0
Nov 30, 2018
Expert View
0
Two years after Oracle’s acquisition of NetSuite, a massive expansion program has been set in motion by the cloud ERP vendor, with plans to strengthen its market presence in local markets such as France or Germany. In this Expert View, we provide our comments on this strategy.
Analyst : 
Frank Niemann, Jason Stamper, Sabrina Donatelli
Downloads : 
28
2 pages
Amadeus - Vendor Profile - Worldwide
Nov 29, 2018 | Vendor Profile
0
Nov 29, 2018
Vendor Profile
0
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Amadeus. Aside from a breakdown of Worldwide revenues and a performance review, the profile analyzes Amadeus’s recent activities, key accounts and major deals as well as partnerships, acquisitions and disposals. PAC provides a SWOT analysis as well as comments on Amadeus’ positioning in PAC’s latest Worldwide ICT provider rankings. For ICT providers the competitive data wi...
Analyst : 
Downloads : 
62
33 pages
Expert View: Salesforce: moving towards an integrated customer experience suite
Nov 23, 2018 | Expert View
0
Nov 23, 2018
Expert View
0
Salesforce’s primary focus currently lies on achieving a better integration of its solutions. With Customer 360, Salesforce has set out on the journey of integrating its different cloud applications, while newly-acquired company MuleSoft is addressing customers’ fast-growing demand for the integration of back-end systems or other third-party data and systems. In this Expert View, PAC will evaluate Salesforce’s strategy in this context. Click here for a related Expert View on SAP C/4H...
Analyst : 
Frank Niemann, Jason Stamper
Downloads : 
38
2 pages
Expert View: SAP C/4HANA – building a suite from five cloud solutions to better compete with Salesforce
Nov 23, 2018 | Expert View
0
Nov 23, 2018
Expert View
0
With its C/4HANA product, SAP has set out on a promising journey to create a suite from its various acquired and home-grown assets. SAP is investing strongly in becoming a true alternative to Salesforce. In PAC’s view, the concept of the Customer Data Cloud is one strong argument for considering SAP’s approach to customer experience management. Another is the expansion of its service management capabilities. Two strong reasons for existing SAP customers to closely follow SAP’s strategy in ...
Analyst : 
Frank Niemann, Olivier Rafal
Downloads : 
61
2 pages
Expert View: Adobe connects Experience Cloud with Magento Commerce Cloud
Nov 23, 2018 | Expert View
0
Nov 23, 2018
Expert View
0
With Magento, Adobe has acquired a widely used e-commerce platform to complement its customer experience portfolio. This Expert View provides our evaluation of the deal and what it means for the market, considering users, partners and competitors.
Analyst : 
Frank Niemann, Jason Stamper
Downloads : 
31
2 pages
Gfi Informatique - Vendor Profile - France
Nov 21, 2018 | Vendor Profile
0
Nov 21, 2018
Vendor Profile
0
This short vendor profile provides a quick overview of the local portfolio and performance of Gfi Informatique in France. We analyze the background, top customers, positioning and strategy of the company in the local market and examine the provider’s products and services portfolio, its strategic focus on relevant topics, as well as its vertical expertise. A breakdown of local revenue by market segments and vertical segments as well as a growth forecast give insight into the prov...
Analyst : 
Downloads : 
24
14 pages

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