SITSI® stands for "Software and IT Services Industry". It is the umbrella brand for all off-the-shelf studies published by market research and consulting firm PAC (a teknowlogy Group company).

The SITSI® Research Library is the most comprehensive research platform on software and IT services since 1992 and gives you access to over 3,000 documents.

The SITSI research library



  SITSI® is a professional base covering different market dimensions, which we have been using
for many years. The mix of horizontal and vertical know-how on a country level is a major differentiator. PAC understands our issues and priorities and therefore adds visible value in preparing business decisions.
Head of Market Intelligence, T-Systems

Global coverage based on local insights

Our research covers over 30 countries, representing 95% of global IT expenditure

Countries - covered by SITSI

  PAC is one of very few European providers which provide precise data on our key markets. They are widely used by our Strategic Marketing, System Integration and Managed Services teams. Atos and PAC’s long-standing relationship enriches our vision of business technologists and working
with them is truly rewarding.
SVP Strategy and Industry Analyst Relations, Atos

Market & vendor analyses on game changing topics

For each topic, PAC publishes market reports, detailed market figures, vendor rankings at worldwide and local levels, and much more. To find out more about our current research and offerings in our focus topics click on the "Read More" buttons below.

SITSI® key research clusters



  SITSI® provides accurate and valuable information on the market, competitors and business environment on a local level. All of this, plus the professionalism, flexibility and high quality of PAC’s consultants helps Capgemini to develop and implement its business strategies.Head of Shared Services & Corporate Development, Capgemini 

Why our customers rely on SITSI®

We serve leading ICT services and software companies, telecom providers, ICT users, public institutions, financial institutions and management consultancies. Stakeholders across every major function rely on SITSI® to achieve their business priorities and measurable results:

Why our customers rely on SITSI?


  I value PAC for their company profiles and market forecast data, which really help me in my role.
I have a good relationship with all the PAC team, and they are very responsive to my frequent
UK Market Insight Manager, CGI

SITSI® research covers over 20 products and services segments in 9 vertical sectors

SiTSI research segmentation

Our research methodology

In-depth analysis of local markets is at the heart of our research and results in the PAC Reference Model.

SITSI research methodology